Our Standards
We're a family company with high standards
Code of Ethics
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We will always be truthful with our dealings, and will decline projects that require us to misrepresent.
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We will share all knowledge uncovered during a project with our client, even if it is outside the scope of the project.
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All patents will be assigned to the client as part of his basic fee.
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We will never accept fees or commissions from others for recommending equipment, supplies or services to our client.
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We will maintain total confidentiality with regard to our clients business.
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We will at all times avoid any conflicts of interest.
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Charges for expenses over and above our regular fee will always be fair and accurate.
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We will always inform the client of teh risks of any undertaking.
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We will always clearly specify our role in our clients project or assignment.
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We will always make every attempt to identify the client's real problem.
Certifications
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Chemsultants’ laboratory has achieved certification to ISO 9001:2015. This system is applicable to the design and manufacture of specialty adhesives, coatings and materials, and commercial markets. We are delighted to serve our customers even better through the well-defined and documented processes that this certification requires. While we’ve always been committed to quality in our products and services, this certification to ISO 9001:2015 ensures a more productive environment through faster identification and resolution of quality issues, among many other benefits. We partnered with Smithers Quality Assessments, www.smithersregistrar.com, an accredited quality and environmental management systems certification body, to achieve our certification.
